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Prezivio — How We Work
✅ Simple · Personal · Reliable

Quality Care, Made Simple

Prezivio connects seniors with trusted, background-checked caregivers using smart technology — making home care as easy as a few taps on your phone.

Personalized matching based on your exact needs
Flexible scheduling — your days, your hours
All caregivers background-checked, certified & insured
Real-time GPS tracking on every visit
Four Simple Steps to Great Care

From your first search to a caregiver at your door — the entire process is designed to be fast, clear, and worry-free.

🔍1

Find a Caregiver

Browse verified providers near you. Filter by service type, certifications, rate, and availability.

📅2

Schedule a Visit

Pick the date, time, and duration that works for you. Flexible visits from 1 to 24 hours, 7 days a week.

🏠3

Care & Support

Your caregiver arrives at your home. Track their location in real-time and communicate directly through the app.

4

Peace of Mind

Confirm completion, rate your caregiver, and receive your itemized receipt. Care history stored securely.

See It In Action

Two views of how Prezivio works — from compassionate in-home care to the complete 4-step process.

Prezivio — Personalized Matching, Flexible Scheduling, Trusted Care, Compassionate Support

The Prezivio Care Experience

Personalized matching · Flexible scheduling · Trusted & verified · Compassionate support

Prezivio — Find, Schedule, Care, Peace of Mind

Quality Care, Made Simple and Personal

Find a caregiver → Schedule a visit → Care & support → Peace of mind

How Our Matching Works

Prezivio's matching system analyzes 6 factors to connect you with the right caregiver — not just the nearest one available.

🏥

Services Needed

Exact care services matched to provider certifications

📜

Certifications

CNA, HHA, RN verified credentials matched to care level

⏱️

Experience Level

Years of experience and specialty care background

📍

Proximity

Distance from senior's home within provider's travel radius

🟢

Real-Time Availability

Only online providers within your requested time window

Ratings & History

Verified past session ratings from real senior clients

How Prezivio works for seniors

For Seniors & Families

Whether you're arranging care for yourself or a loved one, Prezivio makes the process straightforward and transparent from start to finish.

  • 📱
    Create your profile — describe your care needs, health conditions, mobility, and preferences in under 5 minutes.
  • 🔍
    Browse & select — view provider profiles, certifications, rates, and verified reviews before choosing.
  • 📅
    Request a visit — pick your date, time window, and session length. The provider accepts and confirms.
  • 📍
    Track in real time — see your caregiver's location from departure to arrival to session end via live GPS.
  • 💳
    Auto-payment — your card is charged only after session confirmation. Itemized receipt sent instantly.
How Prezivio works for providers

For Care Providers

Prezivio gives certified caregivers the platform, tools, and fair pay to build a flexible care career on their own terms.

  • 📋
    Register & verify — submit your certifications and pass our 5-layer background check to activate your profile.
  • Set your schedule — choose your available days, shift hours, and travel radius. Update anytime, no penalties.
  • 🟢
    Go online — toggle your availability and start receiving care requests from seniors near you instantly.
  • 📍
    Navigate with GPS — built-in turn-by-turn navigation routes you directly to the senior's home.
  • 🏦
    Get paid fast — 85% of every session deposited directly to your bank within 24–48 hours of completion.
Detailed User Flows

See the step-by-step experience for both seniors and providers in the Prezivio app.

1

Create Account & Profile

Sign up with email, enter your name, address, health conditions, mobility needs, and payment card. Takes under 5 minutes.

2

Browse Caregivers

View all verified providers near you. Filter by service type, certification, rate, and availability. Read real reviews.

3

Send a Care Request

Select your preferred provider, choose date/time/duration, describe your specific needs for the visit.

4

Provider Accepts

Your selected provider confirms the visit. You receive a notification with their estimated arrival time.

5

Track the Visit

Watch your caregiver navigate to your home on the live map. Communicate via in-app messaging anytime.

6

Confirm & Rate

Confirm session completion, leave a verified rating, and receive your itemized receipt automatically.

💳 Senior Payment Summary

What you payHourly rate × hours
Platform fee to you$0 — provider pays
When chargedAfter session confirmed
Min session1 hour
ReceiptInstant itemized
Cancel policyFree 2+ hrs before
1

Register & Submit Credentials

Create your provider account, upload certifications (CNA, HHA, RN), enter your hourly rate and services.

2

Pass Background Check

Complete our 5-layer background verification. Approval typically within 24–48 hours of submission.

3

Set Schedule & Go Online

Configure your available days, shift hours, and travel radius. Toggle online to start receiving requests.

4

Accept Care Requests

Incoming requests show senior name, location, services needed, and session length. Accept or decline freely.

5

Navigate & Deliver Care

GPS navigation takes you directly to the senior. Complete the session, mark done in the app.

6

Get Paid

85% of the session charge deposited directly to your bank within 24–48 hours. Full earnings history in app.

💰 Provider Earnings Summary

Your share85% of session
Platform fee15% (you pay)
Payout timing24–48 hrs
Payout methodDirect bank deposit
Min session1 hour
Schedule changesAnytime, no penalty
What's Built Into Every Visit

Every Prezivio session comes with a full suite of technology features — included at no extra cost.

📍

Live GPS Tracking

Real-time location tracking from when the provider leaves home to when the session ends.

💬

In-App Messaging

Direct secure messaging between senior, family, and provider before and during visits.

🔔

Smart Notifications

Arrival alerts, session start/end confirmations, and payment receipts sent automatically.

🗺️

Turn-by-Turn Navigation

Providers get built-in GPS navigation directly to the senior's home — no separate app needed.

Verified Ratings

Only real, completed sessions generate ratings — no fake reviews, ever.

📊

Care History

Full history of all sessions, providers, services received, and payments — accessible anytime.

Safety at Every Step

Every provider passes all 5 layers before they can appear on the platform. No exceptions, no shortcuts.

🔍

Criminal Check

National + MD county records, 7-year lookback

⚠️

Sex Offender Registry

National + state registry cross-check

🪪

Identity Verification

Government ID authenticated

📜

License Verification

CNA/HHA/RN credentials confirmed

🔄

Annual Re-Screening

All active providers re-checked yearly

Ready to Get Started?

Find a trusted caregiver in minutes or join our provider network — both take under 5 minutes to begin.